Frequently Asked Questions

Polaris Marine Survey and Consultation (Arabic name: نجم القطب للمعاينات والاستشارات البحرية) is an independent marine survey and maritime consultancy company headquartered in Aqaba, Jordan, with a branch office in Tartous, Syria. It was founded in 2021 by Capt. Tamim Bachar Al Imam, a Master Mariner (Foreign-Going, Unlimited). It is not connected to the IMO POLARIS ice-navigation system or to other companies called Polaris.

Yes. Polaris is accredited by the Jordan Maritime Commission (JMC) and by Syria’s General Directorate of Ports for maritime consultancy and marine surveys. Its integrated management system is certified by Bureau Veritas to ISO 9001:2015, ISO 21001:2025 and ISO 24438:2023 for maritime consultancy services and educational consultancy.

Polaris has offices in Aqaba, Jordan and Tartous, Syria. It also serves clients in Saudi Arabia, Iraq, Libya and Lebanon from these offices (with no local office in those countries).

Ship owners and operators, charterers and traders, insurers and P&I correspondents, cargo interests, port authorities and terminal operators, oil companies, Maritime Administrations and maritime education and training (MET) institutions.

Polaris carries out marine surveys and inspections at the Port of Aqaba from its head office in Aqaba, and is accredited for marine surveys by the Jordan Maritime Commission. Surveys include condition, on/off-hire, draft, cargo, pre-purchase and damage surveys, with factual, photo-documented reports. Marine inspection and survey services.

Yes. Polaris’s branch office in Tartous carries out marine surveys, cargo inspection and logistics support in Syria, and is accredited by Syria’s General Directorate of Ports. Services in Syria.

Yes. Polaris works under a documented impartiality policy and reports what is observed, within the scope agreed for each assignment, so that owners, insurers, charterers and authorities can rely on the findings.

Yes. Alongside surveys, Polaris provides shipping and transport coordination, shipping agency support and cargo inspection at loading, discharge and storage.

Yes. Polaris provides gap assessments, documentation and audit preparation against SOLAS, MARPOL, STCW, MLC 2006, the ISM Code and the ISPS Code, including port facility security work. Regulatory and compliance advisory.

ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO/IEC 42001, ISO 21001, ISO 24438 and integrated management systems. In Syria, Polaris is the exclusive agent of GCL International for UKAS-accredited certification to ISO 9001, ISO 14001 and ISO 45001, with consultancy and certification kept strictly separate. Management systems consultancy.

Yes. Polaris prepares STCW- and IMO model course-based curricula, syllabi and course packages, trains instructors, reviews simulators, carries out gap analyses and supports the institutional development of maritime education and training (MET) institutions. MET advisory.

Yes. Polaris supports Maritime Administrations with capacity building, regulatory and institutional development, and the implementation of IMO instruments. Maritime Administration and institutional development.

Register through Polaris, the strategic partner of the Aqaba Maritime Education and Training Center (AMETC) at Al-Balqa Applied University. Polaris handles your documents, logistics and follow-up for COC renewal, upgrading studies, STCW courses and JMC services until your certificates are delivered. COC renewal requires at least 12 months of sea service in the last 5 years, or 3 months in the last 6 months. AMETC / BAU registration.

Yes. Non-Jordanian seafarers register with their passport number. A COC not issued by Jordan needs a JMC evaluation exam, and JMC fees follow the non-Jordanian rate.

No. AMETC issues its course certificates, and the Jordan Maritime Commission issues Certificates of Competency and Proficiency. Polaris handles registration, documentation, logistics and follow-up.

Head office, Aqaba, Jordan: +962 797 933 339 or +962 79 906 0066, info@polaris.jo. Branch office, Tartous, Syria: +963 992 655 581, info@polaris.sy. WhatsApp: +962 79 906 0066. Contact page.